Privacy Policy

Last updated: 1 August 2026

1. Information We Collect

PAK GPS ("we", "us", "our") collects information you provide directly, such as your name, phone number, email address and company details when you request a quote, sign up for the platform, or contact support. We also collect information generated by our GPS devices installed in your vehicles, including location, speed, ignition status and sensor readings.

2. How We Use Your Information

We use collected information to:

• Provide, operate and maintain the tracking platform and mobile apps
• Generate reports on vehicle location, fuel, driver behaviour and alerts
• Respond to support requests and coordinate theft-recovery efforts
• Send service notifications, invoices and, where opted in, product updates
• Improve platform reliability, security and new feature development

3. Location & Vehicle Data

Location and vehicle telemetry data belongs to the account holder (typically the vehicle or fleet owner). This data is used solely to deliver the tracking service and is not sold to third parties. Account administrators control which users within their organization can view specific vehicles or reports.

4. Data Sharing & Disclosure

We do not sell personal or vehicle data. We may share limited data with:

• Law enforcement, when assisting in a verified theft-recovery case
• Insurance partners, only where you have explicitly opted into a telematics program
• Service providers who support our infrastructure, under strict confidentiality agreements
• Authorities, where required by applicable law in Pakistan

5. Data Security

We apply encryption in transit and at rest, role-based access controls, and regular security audits to protect your data. While no system is completely immune to risk, we continuously monitor our infrastructure and promptly investigate any suspected incidents.

6. Data Retention

Trip history and event data are retained according to your plan (30, 90 days or unlimited on Enterprise). Account and billing records are retained as required for legal and accounting purposes. You may request deletion of your data upon account closure, subject to regulatory retention requirements.

7. Your Rights & Choices

You may request access to, correction of, or deletion of your personal information by contacting us at the details below. You can also manage notification preferences directly within your account settings.

8. Cookies

Our website and dashboard use cookies to keep you signed in, remember preferences, and understand how the platform is used, so we can improve it. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notice, and the "last updated" date above will reflect the latest revision.

10. Contact Us

For any privacy-related questions or requests, contact us at info@pakgps.com or write to Office # H-2, Plot No. 4, Behria Town, Islamabad.